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November 21, 2019

Raiffeisen Bank to maintain customer-agreed loan contracts

Raiffeisen Bank has decided against denouncing additional documents to loan contracts, which came into effect from Sept. 2010, as it holds that such decision offers an equal treatment to all customers (Law 288 amending Government Emergency Ordinance (OUG) 50 stipulates that the additional documents signed by customers remain valid), according to a press release issued by the bank yesterday. “We have informed our customers they don’t have to come to the bank to sign additional documents in order to benefit from the provisions of OUG 5O, therefore it is fair to maintain the provisions in force for all our customers, irrespective of whether they signed or not. Further more, we calculate the interest on loan in connection with indicators such as Euribor or Robor, a calculus that is both transparent and easier to be monitored by customers,” said Radu Topliceanu, Raiffeisen Retail Dept. Executive Director. Customers may choose to notify the bank within 60 days, by March 3, according to law, if they decide to denounce the additional documents into effect, the release also states. Raiffeisen Bank began the year with promotions for guaranteed and non-guaranteed loans and will give out 0-commission loans by late March. The interest remains unchanged on the guaranteed mortgage loans (Flexicredit Integral, FlexiPlus, Casa Ta), and the analysis commission is of 0 pc, which also stands for non-guaranteed loans (Flexicredit), analysis and management commission.
The efforts by the Raiffeisen Bank Retail Dept. will continue to focus on the management of the existing loan portfolio through fidelity programmes, restructuring and refinancing offers and extending the customer base.

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