Less than half of the Romanians resort to the Ombudsman to see their problems solved end up with a favourable solution, the head of the institution, Ioan Muraru, said yesterday, roughly criticizing Romanian institutions’ inefficiency and their disregard for citizens.
“Our efforts in support of those who bring their problems with the state to us are without result in many cases. Citizens do not really matter to the rulers anymore. There is total disregard,” Ombudsman Ioan Muraru told a press conference in which he presented the institution’s activity for 2010, according to Mediafax. Muraru explained that 40-50 per cent of petitioners who are right in their claims leave the Ombudsman content with the services they received. “We are, to a great extent, an institution of hope. Many of the problems brought to our attention, which we direct to competent authorities for solutions unfortunately remain without a positive result and that is because some state institutions simply ignore our requests,” he said. He added that town halls disregard Ombudsman recommendations most often, but so do several other institutions under the government and Parliament. Muraru, whose term ends today, also said that the Ombudsman activity in 2010 was severely affected by budget restraints, which he labelled as “exaggerated, disproportionate and too severe.” However, despite the restrictions, Muraru said the institution met his constitutional duties and conducted a satisfying activity last year.