Credit Agricole Bank Romania succeeded to improve significantly its commercial and financial outcome, along with continuous investments made for the customer service quality, the financial report for 2012 reveals. “Our commitment is to continue to build the future for our clients, to support their plans, to respond to all their development needs, to help them grow and to accompany them into a long lasting partnership,” declared Pierre Martin, CEO of Credit Agricole Bank Romania, in a press release. In 2012, the lending activity was focused on corporate segment, which increased the outstanding by 28 per cent and retail – secured products, according to the Bank’s Risk Strategy. Also, in a market were the leaders of the Romanian banking system record contractions of their market share, Credit Agricole Bank Romania increased its loans market share by 14 per cent and 55 per cent regarding deposits. The Bank succeeded to increase its resources, based only on the development of the commercial deposits which were up 56 per cent in 2012 vs. 2011. The result was the decrease of the commercial gap by 9 per cent in 2012. Despite all of these, net results show a loss of EUR 6 M, similar results to the ones registered for 2011, despite the deterioration of the economy, low demand on the lending market, increase in the unemployment, exchange rate volatility etc.