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September 29, 2020

Emergency number 113 to open Monday for hearing, speech impaired

The hearing and speech impaired can use an emergency telephone number, 113, the Special Telecommunications Service (STS) reported on Friday.

STS says that the use of the number is conditional upon registration with the 112 service database, in accordance with the requirements to be posted on the service’s website www.112.ro. The website becomes accessible on Monday at 13:00hrs, EEST.

Registration with the 112 service database can be done by lodging the necessary papers with the temporary registration assistance offices at STS offices in Bucharest or the country, sending them by mail or filing an application form to be posted on the www.112.ro website.

The following documents have to be submitted for registration: a registration application form, a copy of the identity paper of the impaired or their legal custodians, copies of the papers attesting to the impairment as well as a copy of the documents to the guardianship, if needed.

The Special Telecommunications Service says that if a disabled person has an emergency, he or she will have to dial 112, where an operator answers the call, who will not start up a dialogue because the disabled person will be automatically identified as a hearing or speech impaired person. Later on, the caller will receive a short message reading: “Send an SMS to 113 mentioning the emergency and address of the incident,” to which the caller composes a short message describing the emergency, and mentioning the exact address, county included. STS also says that after the first short message is sent the caller might get additional messages from the 112 operator with additional questions; the operators will forward the information to the intervention officers.

STS warns that abusive calling of the 112 single emergency number or abusive sending of short messages on 113 are fineable offences with fines between 500 and 1000 lei.

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