From identifying needs and risk evaluation, to the total systems integration, through Agile Enterprise Transformation Tremend uses technology to create a competitive edge for its clients
In May, with the support of Tremend, Carrefour launched the unique portal www.carrefour.ro, a new and continuously evolving project which reunites carrefour-online.ro shop, carrefour.ro institutional web site, the retailer’s own apparel brand Tex, tex.carrefour.ro, and the employer branding web site- lumea-carrefour.ro. At the same time, the new platform brings to its clients the first Marketplace system developed by a FMCG retailer in Romania under the “Carrefour & Partners” section. For developing it, Tremend employed advanced technologies to solve some complex problems regarding the integration of the online Carrefour systems and the offline ones created for taking the orders and preparing them in the hypermarkets. This way, the Click & Collect system with its two aspects- the online ordering and the product pickup inside the hypermarkets- was a technical challenge Tremend successfully surpassed.
“The launch of the unique Carrefour.ro portal consolidated the omni-channel business model used by Carrefour. The integration of all websites is a natural step in responding to our different targets, may it be clients, suppliers, partners, present or future employees, institutions or associations we collaborate with. The new carrefour.ro portal becomes our only online interface which reunites under the same roof Carrefour Romania’s digital universe. This was the big challenge but the collaboration with our partners and their total dedication made everything possible. In Tremend we found an innovation and long-term growth oriented partner”, said Andrei Luchian, E-Commerce Solution Architect Carrefour România.
The development of the Carrefour & Partners segment of the digital platform was a big challenge from the scalability and total accessibility point of view. The platform reunites tens of Carrefour partners, over 150.000 products and an ever-growing number of end users. At the same time, the products ordered online in this section can be delivered anywhere in the country or picked up in any Click & Collect point in the Carrefour hypermarkets at a national level. This is a first for a FMCG retailer.
“The kind of project done for Carrefour is a demonstration of the way in which technologies deployed in our solutions become a powerful tool for our clients; a true competitive advantage and a strong differentiator in their hands. We are glad we could contribute to such a project”, said Marius Hanganu, Managing Partner Tremend.
The IT&C company’s experience (over 400 high-graded projects for major clients on three continents) was paramount in the development of the integrated digital platform for Carrefour. Tremend’s expertise and the engineering DNA of the company founded by Ioan Cocan and Marius Hanganu were important in the digital implementation of the retailer’s market vision. From identifying risks and needs to the integration of other digital systems created by other partners, by using Agile Digital Enterprise Tremend succeeded in creating a hi-end digital system in order to give its client a competitive edge.
With 12 years of experience in software development solutions, Tremend developed over 400 projects for clients in 15 countries on 3 continents. The developed solutions have over 60 mil. end-users and are deployed by top banking, automotive, telecom, finance, professional and medical services companies. Tremend uses the latest technologies including AI, IoT, Machine Learning, or Microservices. The company’s greatest achievement in 2017 was the acquisition of the US-based company 648 Group.
Carrefour offers its clients in Romania multiple shopping possibilities both through its 320 shops around the country and the portal www.carrefour.ro.
In addition, through the Bringo platform, freely available in Google Play and App Store, Carrefour offers its clients in Iasi, Bucuresti, Cluj si Constanta over 50.000 products at hypermaket prices with 90 min. delivery time.
Also through Gurmandio, the clients from Iasi, Suceava, Botosani, Piatra-Neamt, Galati si Targu-Jiu can order a variety of products both from Carrefour gastronomic section and local restaurants with free delivery and multiple paying options.
Carrefour developed innovative paying methods for its clients, like Carrefour Pay for checking prices and paying directly through the app. Last year, Carrefour launched in its Baneasa shop ”Casa ta-Self Service” allowing clients to scan and pay by themselves for their purchases.
Carrefour supports the local communities through relevant programs, Cooperativa Agricola Carrefour Varaesti being one of them. It brings the local producers closer to the Carrefour clients.
In April this year, Carrefour Romania launched Filiera Calitatii Carne de Manzat hence offering its clients quality products at a competitive price point through long-term partnerships with local producers. This was the forth “Filiera” besides the ones for potato, carrots and pork.