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October 5, 2022

Uber’s year in review: A look back at 2020

Each December, we take time to look back at the past year – from where we traveled, to how we travelled, and so much more. But, as we all well know, this year has been unlike any other, reads a press release issued by Uber Romania.

In March, everything changed. As the pandemic took hold, the world came to a screeching halt and in just a few days, we went from connecting over 16 million trips a day to urging our riders to stay home. We committed to move only what mattered most: getting first responders to work, and getting food to those who needed it. And as everyone stayed home to stay safe, we found meaningful ways to use the Uber app.


Uber by the numbers


  • 600 rides for vulnerable patients: We have contributed with 25% of the price for rides to people in need, through a partnership with Roche Romania, in order to get oncological patients to their hospital treatment
  • $50 Million: We have allocated $50 million to purchase health & safety supplies for drivers and delivery people across the world.
    • 3200 disinfectants: We have purchased over 3200 disinfectant units to distribute to Romanian drivers
    • 3000 shields: Up to now, over 3000 drivers in Romania have been equipped with PPe shields, free of charge
  • 3 major partnerships for Uber Pro drivers: As part of our existing Uber Pro programm, we launched new partnerships with MOL, Marsh and AXA to offer drivers additional benefits and discounts, for different needs for vehicles and insurance.
  • 231 Million: Across the world, we have completed 231 million mask verifications across Eats and Rides since we launched the feature in an effort to keep our community safe.
  • 99.5%: To date, 99.5 percent of trips across the world have no reported mask issues.
  • $24 Million: We provided $24 million in financial assistance for drivers and delivery people around the world who needed to stop earning on the Uber app due to COVID-19.
  • $800 Million: On a global level, we committed $800 million to help hundreds of thousands of drivers transition to electric vehicles by 2025.
  • 0: We pledged to become a fully zero-emission platform by 2040. One big step towards that goal in Romania was the launch of Uber Green in Timisoara in October.

In Romania, Uber had a productive year, launching measures and products that could help communities manage to get through a rather complicated 2020.
In March, we made efforts to keep users safe, be them riders or drivers, by launching a series of technology based safety measures. From in-app reminders, over mask verification to making sure that social distancing is respected with the use of PPE shields, we have urged people to maintain various safety measures that would help make travelling easier. Moreover, we have contributed to free rides for oncological patients who could no longer get to their treatments due to the quarantine period.

This year, we launched products such as Uber Comfort and Uber Pro so that both riders and drivers could find what they need on our app. In addition, we have extended our presence in Romania to Constanța and by launching Uber Green in Timișoara.

Since this year has made its mark on our priorities, we put safety first and focused on building more on our sustainability commitment. We have integrated the Lime e-scooters into our app, and pledged to become a zero emissions platform by 2040, through greener vehicles, public transit and micro-mobility, the above mentioned press release also informs.



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