Enel reopens its store in Craiova, in a new space, located on 37, Calea București, on the ground floor of apartment block no. 21E. The store was temporarily closed between 01.12.2020-22.03.2021 for relocation and modernization works, to offer customers a more friendly and welcoming space.
The store offers household and non-household consumers access to a wide range of services and information on electricity and natural gas supply on the competitive market (details related to signing and running contracts, energy consumption, changing the supplier). Customers can also benefit from various offers and commercial products and services of Enel (offers for electricity and natural gas, equipment with payment in instalments, such as air conditioners, central heating plants, smart home accessories, as well as Enel Asistență, electricity and natural gas support services) and can choose the offers that suit their needs, with a fixed price for a period of one year.
With the electricity and natural gas markets liberalization, consumers can choose their electricity and / or natural gas supplier and the offer that suits them best, whenever they want, throughout the year. In addition, changing the supplier does neither involve any additional cost to the customer nor technical changes to the electrical installation, such as changing the electricity meter, while customers continue to receive assistance from the distribution operator whenever needed.
The store in Craiova will be open from Monday to Friday, between 9:00 and 17:30, and can be reached using public transport, on routes 2b, 4, 5b, 9, 10, 11, 23b and 29b.
The total number of Enel stores, owned and operated by partners, at national level reaches 73. In order to be closer to its customers and to meet their needs, Enel has constantly invested in expanding and modernizing its network of stores, building one of the largest national chain of stores amongst electricity and natural gas suppliers.