With an important change in our lifestyle, imposed by the pandemic that we all go through, our home has become the environment in which we spend most of our time. The care for our house has naturally become greater and also the attention we offer it. In this context, Gothaer meets the needs of its customers and provides, together with CASA MEA or CASA MEA PREMIUM insurance, a new clause – GoASIST which offers Home Emergency Technical Assistance.
GoASIST clause offers protection (24h/7 days) to the insured in case of unwanted events occuring and affecting the insured property, through access to emergency technical assistance provided by installers, electricians, glaziers and locksmiths for:
ü interventions at sanitary installations;
ü interventions at the electrical installation;
ü repair of windows and exterior carpentry related to them;
ü unlocking the house`s access doors.
A survey conducted in October 2020 within the “Household insurance month” (project supported also by Gothaer) shows that Romanians spend more than 8 hours a day at home (sleeping hours not counted). Furthermore, more than half of the respondents stated that the pandemic made them spend more (sometimes significantly more) time at home. Given this context, any malfunction or problem in the operation of various housing systems can be an important issue, for which it is normal to want to get immediate assistance.
“GoASIST is an additional coverage that we offer free of charge to all those who purchase a CASA MEA or CASA MEA PREMIUM policy from Gothaer. We do not have a deductible for this coverage, and the maximum compensation limit can reach up to 120 Euros per event, for a maximum of 3 events that we will compensate annually. This limit covers transport, service and parts needed for emergency repair. We have added this coverage to our home insurance products because we want to constantly be there for our customers and offer them products and services that make the difference – as they expect from us “, says Cosmin ANGHELUȚĂ, Deputy General Manager & Sales Executive Director of Gothaer Asigurări Reasigurări.
Gothaer sells home insurance products through local offices in Bucharest and other major cities in Romania, as well as through its business partners (brokers and agents) and also online at www.gothaer.ro .