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March 30, 2023

Romanian startup Bob Concierge has raised 6 mln. euros from US based investment fund NCH Capital

Bob Concierge, the Romanian startup which has developed an intelligent system of automated devices that provide and sell products and services within residential complexes and office buildings, has received a new investment of 6 million euros from American fund NCH Capital.

The company aims to use the funds to continue to innovate and scale up the business, in order to become the major marketplace for residential services in Romania and in the European region. With this new round, the total investments in the Romanian startup have exceeded 11 million euros.

Currently, Bob Concierge operates a network of 64 devices in the country, with another 100 currently in the process of being installed. With the new funding, the company will continue to develop its network locally and internationally. Bob Concierge aims to build a network of 5,000 devices in Romania and 50,000 devices in Europe in the coming years.

“Very few startups in the region dare to develop intelligent hardware solutions. We are convinced that software-only innovations are now in full swing, but in the future they will decline due to some of the limitations they face. We believe the future belongs to automated hardware equipped with artificial intelligence,” said Mihail Gîrneț, CEO at  Bob Concierge.

Bob Concierge brings to residential apartment buildings automatic mini-shops, with food and drinks, complimented by the online platform Uncle Bob, with essential products and a range of home services which can be ordered for optimal convenience. The company’s devices also feature delivery compartments, in which couriers can drop off or pick up a package, and special dry cleaning compartments, in which users can leave their laundry, for the cleaning companies to pick up.

The Bob Concierge devices use the “Grab and Go” technology so that customers registered in the mobile application can be able to open the mini-shop and take whatever products they need. For this process, the customers simply need to authenticate by scanning the visible QR code, after which the products are automatically identified by the multitude of sensors, and the payment is instantly processed from the user’s account.

The Bob Concierge project has a unique approach, by using Internet of Things technologies and Artificial Intelligence to ensure a fully integrated business chain, from logistics to product sales. All the hardware and software components of the solutions offered by Bob Concierge are currently developed and produced exclusively in Romania, with the help of local teams and talent.


About Bob Concierge


Bob Concierge and the complimentary service Uncle Bob  innovate the local retail market by offering fully automated commerce solutions available on hand, within residential spaces. Bob Concierge helps to solve day to day tasks for the buildings’ residents by providing food, groceries, drinks and services through a fully automated device, installed in the lobbies of the apartment building. Bob Concierge customers can also use special lockers to receive the packages they have ordered and they can even leave their laundry in the special lockers for the dry cleaning and laundry company to pick up and return all within 48h, by simply making an order via the mobile app.



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