- Starting October, Cargus has launched a softPOS payment system (POS software), which turns 2500 Cargus couriers Zebra computers into a mobile point of sale (POS) for all deliveries across the country
- Couriers do not need a card reader, they can use their own Zebra PDAs as a POS computers where delivery services can be paid with the card;
- Card on delivery is a contactless, flexible and secure payment request, which has a significant step in the digital direction of courier services;
- The implementation of card on delivery solution comes in the context in which almost 65% of those who shop online want to pay cash on delivery (ramburs)[i];
- However, 6 out of 10, prefer online stores that offer the most diverse forms of payment, adapted to their needs[ii];
Cargus makes constant efforts to make available to online consumers the most advantageous delivery and payment solutions on the Romanian courier market, a press releasea issued by the company informs.
According to the eCommerce Europe Survey, 41% of consumers are willing to shop online when they can choose their preferred delivery method. Online retailers that offer free delivery will have a great competitive advantage. Two thirds (67%) of customers are more willing to make the purchase decision when delivery does not involve a cost for them.
When it comes to a delivery to the address, the decision is made based on the payment options available to the consumer: cash, card on delivery, advance payment, etc. 6 out of 10 (57%) consumers are willing to shop when the online store offers them a diversified form of payment and adapted to their expectations. About 65% of customers choose cash on delivery (ramburs) when ordering a product.
Starting this month, paying the package at the Cargus courier becomes as simple as paying at the store. It can be made with any contactless card, a digital wallet or a smartphone with NFC technology. The transaction is performed by simply approaching the courier’s PDA. In the case of amounts exceeding 100 lei (RON), enter the card PIN on a dynamic keyboard displayed on the screen of the PDA used by the courier. The confirmation of the transaction will be printed by the courier or sent to the e-mail address of the recipient.
“We are the first courier company in Romania to introduce card payment for consumers and the first company in Europe to offer a payment method in a courier application. Payment by card is faster, easier and more convenient, and delivery is no longer conditioned by the existence of cash. This is just one of the innovative solutions announced by Cargus for the next period, which will facilitate and increase the comfort of using our services for all recipients of packages “- said Jaroslaw Sliwa, CEO of Cargus.
Card on Delivery payment option solution consists of Zebra TC57 Android™ mobile computers running POS software, enabling contactless payment transactions secured by an authorized payment agent. Cargus couriers can now receive payment on the same device that’s used to deliver packages.
The Zebra (TC57) handheld mobile computers deliver enterprise-class touch computing to users while advanced touchscreen and scanning capabilities help improve front-line productivity.
“Zebra is delighted to collaborate with Cargus as we understand the importance of last-mile delivery. Equipping Cargus couriers with Zebra TC57 Android mobile computers running an innovative, payment per package, software solution, helps to improve productivity and increase customer satisfaction”, added Jacek Żurowski, Regional Sales Director for Central Eastern Europe, Zebra Technologies.
Demand for courier services is growing dynamically, mainly due to the growing popularity of e-commerce. Cargus estimates that these solutions, which improve the delivery service, will become the first reasons why consumers will be guided when shopping online.
The possibility of free return of goods also encourages consumers to buy online. 44% of them are interested in this service provided by online stores.
[i] Source: Survey eCommerce Europe
[ii] Source: Survey eCommerce Europe