Enel will invest 329 million euros in Romania in 2017-2018 to further improve service quality

0
153 views
  • Investment programme for the current regulatory cycle ending in 2018
  • Enel, already a leader in terms of distribution service quality in Romania, is focusing its investments on further modernising its networks in the country

 

Enel has planned investments for a total of 329 million euros for the current regulatory cycle ending in 2018, of which of over 151 million euros are due for 2017 and 178 million euros for 2018.

Georgios Stassis, Country Manager of Enel in Romania (photo), said: “Enel is a major investor in the Romanian energy sector, committed to all the areas which are an integral part of the its overall strategic focus: grids, customers and renewable energy. As we progress with our investment plan in network service quality, we are boosting grid automation and enhancing communication channels with customers as well as developing the offer of value-added services.”

The company continues its heavy investment programme, which reached over 3 billion euros since it entered the Romanian market. Investments in distribution were 1.584 billion euros during 2005-2016. For 2017, out of the more than 151 million euros that are being allotted for investment in Romania, as many as 139 million euros are aimed at distribution networks. The investment will stand even higher in 2018, at 178 million euros, out of which 168 million euros to improve grid performance.

As a result of grid modernisation, the three E-Distribuție companies in Muntenia, Banat and Dobrogea are the top performing electricity distribution operators in Romania in terms of quality of service in the past years. According to National Regulatory Authority for Energy (ANRE) data, in 2015, the System Average Interruption Duration Index (SAIDI) for E-Distribuţie Muntenia was 221 minutes, the best in the country, while the national average was 308 minutes. E-Distribuţie Dobrogea and E-Distribuție Banat also performed better than the national average, at 234 minutes and 247 minutes, respectively. For 2016[1], the provisional performance indicators improved further, standing at approx. 175 minutes for E-Distribuție Muntenia, and the other two distribution companies also performed better.

In the electricity supply segment, Enel will continue to modernise its operations, placing increased focus on its customers’ needs. The company has recently launched its new website and upgraded the MyEnel app that allows customers to access billing as well as other relevant Enel information from their mobile devices. The customer offer was expanded with value-added services like Enel Asistenta and Enel Asistenta+, which offer insurance for the repair of household appliances and home electrical systems. Enel’s offer also includes other value-added services enabling customers to perform online all operations relating to their electricity supply, from contracting to billing, as well as electronic products in Enel’s web-shop.

Active on the Romanian market since 2005, Enel is currently the country’s largest private investor in energy, with operations in power distribution and supply as well as renewable energy production. The company has more than 3,100 employees and provides services to 2.8 million customers in three key areas of the country: Muntenia Sud (including Bucharest), Banat and Dobrogea, accounting for one third of Romania’s electricity distribution market. Enel is developing an investment programme aimed at securing a proper service for end users, improving the quality and security of the network while also complying with Enel’s environmental standards.